Terms of service

Welcome to Lululabel. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing this website or placing an order, you agree to comply with these Terms. If you do not agree with these Terms, please discontinue using our website.

1. Eligibility

By using this website, you represent that:

  • You are at least 18 years of age, or you are using this website under the supervision of a parent or legal guardian.
  • The information you provide is accurate, complete, and current.
  • You will use this website only for lawful purposes.
  • You will not misuse or interfere with the operation of this website.

Lululabel reserves the right to suspend or terminate access to users who violate these Terms.

2. Products

We make every effort to ensure that all product information displayed on our website is accurate.

However:

  • Product colors may appear slightly different due to monitor settings.
  • Measurements may vary slightly because of manual measurement.
  • Product availability and pricing may change without prior notice.

We reserve the right to modify or discontinue products at any time.

3. Orders

All orders placed through our website are subject to acceptance and availability.

Lululabel reserves the right to cancel or refuse any order for reasons including:

  • Inventory shortages
  • Pricing inaccuracies
  • Payment authorization failure
  • Suspected fraudulent activity
  • Shipping limitations
  • Technical or system errors

If your payment has already been processed, an appropriate refund will be issued to your original payment method.

4. Pricing & Payment

  • All prices displayed on our website are in United States Dollars (USD).
  • Payment must be completed before orders are processed.
  • Promotional offers and discount codes are valid only during their stated period.
  • We reserve the right to correct pricing errors without prior notice.

5. Shipping

Estimated delivery times are provided as estimates only and are not guaranteed.

Shipping schedules may be affected by:

  • Carrier delays
  • Customs inspections
  • Weather conditions
  • Public holidays
  • Incorrect shipping information
  • Other circumstances beyond our reasonable control

Please refer to our Shipping Policy for additional shipping information.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Returned merchandise must satisfy all return requirements before a refund can be approved.

7. Intellectual Property

All content available on this website, including but not limited to:

  • Lululabel brand name
  • Logos
  • Product photographs
  • Graphics
  • Icons
  • Product descriptions
  • Text content
  • Website design and layout

is the exclusive property of Lululabel and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written consent.

8. Acceptable Use

You agree not to:

  • Use the website for illegal or fraudulent purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload viruses, malware, or harmful software.
  • Disrupt or interfere with the website's operation.
  • Submit false or misleading information.

Violation of these Terms may result in order cancellation, suspension of service, or legal action where applicable.

9. Disclaimer

All products and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Lululabel disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, and uninterrupted website availability.

10. Limitation of Liability

Lululabel shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products.

Our total liability shall not exceed the amount paid for the applicable order.

11. Changes to These Terms

We reserve the right to revise these Terms of Service at any time.

Any updates become effective immediately upon publication on this page. Continued use of our website following any changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms of Service shall be governed by the applicable laws of the United States.

Any disputes relating to these Terms or the use of this website shall be subject to the jurisdiction of the appropriate courts.

If you have any questions regarding these Terms of Service, please contact vip@lululabel.com. Our Customer Support Team typically responds within 24–48 business hours.