Shipping policy
Thank you for shopping with Lululabel. Our goal is to ensure your order is delivered safely and efficiently. Please review the shipping information below before completing your purchase.
Order Preparation
Every order is carefully inspected and packed before shipment.
Processing Time
- 1–3 Business Days
- Orders are processed Monday through Friday.
- Orders placed on weekends or public holidays will begin processing on the next business day.
- Processing times may be extended during high-demand periods or promotional events.
Shipping Options
| Shipping Method | Order Value | Shipping Cost |
|---|---|---|
| Standard Shipping | $0.00 – $49.99 | $10.00 |
| Free Standard Shipping | $50.00+ | FREE |
| Express Shipping | $0.00 – $99.99 | $18.00 |
| Free Express Shipping | $100.00+ | FREE |
International Orders
- Express Shipping: 7–15 Business Days
- Standard Shipping: 10–20 Business Days
Please note that delivery estimates begin once your order has been dispatched and may vary due to customs processing, weather conditions, transportation delays, or other factors beyond our control.
Tracking Your Order
Once your order leaves our warehouse, you will receive a Shipping Confirmation Email with your tracking details.
Tracking information usually becomes available within 24–48 hours after your package is scanned by the shipping carrier.
Track your shipment anytime at:
Important Shipping Information
Please note the following:
- Verify your shipping address before placing your order.
- Shipping addresses cannot be changed after an order enters processing.
- We currently do not ship to APO, FPO, or DPO military addresses.
- Lululabel is not responsible for delays caused by incorrect addresses, customs inspections, weather conditions, carrier delays, or other unforeseen events.
Shipping Issues
If your order is delayed, arrives damaged, or appears to be lost, please contact us promptly.
To help us investigate your shipment, please provide:
- Order Number
- Photos of the item (if damaged)
- Photos of the outer package
- Photos of the shipping label
Our team will work with the carrier to resolve the issue as quickly as possible.
Customs & Taxes
International orders may be subject to customs duties, import taxes, or other fees required by local authorities.
These charges are determined by the destination country and are the customer's responsibility.
Business Address
The address below is provided for business correspondence only and is not our return warehouse.
Please contact our Customer Support Team before returning any merchandise to receive the correct return instructions.
Contact Us
Lululabel
Customer Support Email
📧 vip@lululabel.com
Business Address
213 N Caney St
Copan, OK 74022
United States
Business Address Only – Not a Return Address
If you have any questions regarding shipping or delivery, please contact vip@lululabel.com. Our Customer Support Team typically responds within 24–48 business hours.
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